We operate directly inside LC360, RCT, carrier inspection platforms, policy administration systems, and client portals. We execute the order-to-report lifecycle, manage connected workflows, and keep loss control operations moving without adding headcount or changing your systems.
LOSS CONTROL EXPERIENCE
LOWER OPERATING COST
TWO-STEP VERIFICATION
WORKFLOW EXECUTION
Your loss control program already runs on systems — LC360, RCT, your policy administration platform, carrier inspection tools, and the client portals that feed them. The gap is rarely the software. It's the work inside it: orders that need to be placed, surveys built, field results checked, photos uploaded, documents filed, and reports produced — accurately, every day, without pulling your loss control professionals off the field.
Our team operates inside of your systems as an extension of your team. We work as users in the platforms you already run, executing the order-to-report lifecycle and the connected workflows between systems — not as an IT integrator, but as the trained human layer that keeps the operation moving.
Our team logs into your environment and does the work where it lives. We adapt to your platforms rather than asking you to adopt ours, which is why insurance process outsourcing with our experts, starts producing on day one instead of after a migration.
We import and dispatch orders, create them in the operating platform, select the survey type, complete required fields, attach the correct forms, and add inspector instructions.
Using your client portal, we pull the insured’s information, inspection address, and underwriter details so every order is complete before it moves.
When inspectors submit from the field, we transfer results into required fields, run quality control against your standards, and upload property photos back into your system.
We generate production reports, exception reports, and client-wise status reporting so management always has visibility into throughput and turnaround.
Our experienced team supports policy administration, claims processing, underwriting assistance, data management, and other back-office functions, helping insurance organizations streamline operations and focus on strategic growth.
Loss control work doesn’t live in one system. It moves between the carrier platform, the inspection tool, document storage, and the CRM. We run those handoffs as outsourced back office services — keeping data consistent as it travels across platforms.
When an API is too expensive or too inflexible, our team makes the connection manually and accurately, moving data and updates between systems without dropped fields.
Filing into SharePoint, shared drives, and document management systems with labeled, consistent structure; pulling supporting documents as the workflow requires.
Servicing administrative tasks and follow-ups inside your policy administration system so records stay current and compliant.
Form intake, certification validation, and form validation feeding the right system of record.
LC360 is one platform we use heavily, but it's one of many. If your loss control or underwriting operation runs on it, we can run the work inside it.
Team members with loss control and insurance operations backgrounds, not generic data-entry staff.
Automated checks catch errors before they reach your system of record.
Measurable quality and production reporting, not a black box.
Time-zone coverage means work processed overnight and ready when your team logs in.
The expertise of a former loss control professional, made consistent and always-on, at roughly half the cost of in-house staffing.
Not a generalist multi-vertical BPO. Staffed by people who understand surveys, underwriting, and clean orders.
Your data stays in your systems; we operate within them under your access controls. We are SOC 2 Type 2 certified and ISO 27001 certified, with annual third-party penetration testing, biometric facility access, and a continuously monitored environment.
We work as users inside the platforms you already run — LC360, RCT, your policy administration system, carrier inspection platforms, client portals, and document management systems such as SharePoint. We adapt to your environment rather than asking you to adopt ours.
No. This is operational, not IT. We supply the trained human layer that executes work inside your systems and moves data across the connected workflows between them. When an API is too expensive or inflexible, our team makes the connection manually and accurately.
Our team members come from loss control and insurance operations backgrounds, so they understand the order-to-report lifecycle — not just data entry. Work is checked through an AI verification layer and reported with two-sided performance scorecarding, delivered around the clock at a fraction of in-house cost.
We import and dispatch orders, create surveys and select survey types, attach required forms, pull insured and underwriter data from client portals, intake field results, run QA, upload property photos back into the client system, file documents, and generate production and status reporting.
We are SOC 2 Type 2 certified and ISO 27001 certified, with annual third-party penetration testing, biometric access controls, and a monitored environment. Your data stays in your systems; we operate within them under your access controls.
Contact us for a walkthrough of your current loss control and underwriting workflows — we'll show you exactly where we plug in.
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