We provide quality assurance for loss control reports — a dedicated review layer that checks every report for accuracy, completeness, and compliance before it reaches the underwriter. Former loss control professionals plus an AI verification layer on LC360 or your own system.
FORMER LCR REVIEWERS
REVIEW TURNAROUND
LESS THAN INTERNAL HIRE
QA VERIFICATION LAYER
What makes us different is who does the reviewing and how. Our QA team is made up of former loss control professionals, generally with 5+ years in the field, working across US and offshore teams. We've taken that hands-on expertise and built it into an AI verification layer that installs on top of LC360 or your own system and checks every report against rules and examples our loss control experts created.
The result: the domain judgment of a seasoned loss control reviewer, applied consistently to every single report, returned on a 24/7 turnaround, at 50–60% less than the cost of an internal hire. As part of our broader insurance process outsourcing, QA scales up or down with your inspection volume without you adding headcount.
Every loss control report passes a pre-submission check before it's finalized. Our AI layer flags missing data, inconsistent measurements, and unsupported or misclassified recommendations the moment a report is submitted — then a former-LCR reviewer confirms the call. It's a two-step verification a single reviewer can't replicate: the system catches what fatigue misses, and the expert catches what rules can't judge. Reports are scored against your standards so quality is measurable, not subjective.
This is where outsourced QA pays for itself twice. Beyond keeping documentation organized, traceable, and audit-ready, we give you scorecards on both sides of the report: program- and client-level QA trends, and individual loss control consultant performance — which inspectors drive which errors, and whether quality is improving over time. That lets you fix the source of recurring rejections, not just the symptom. A contractor reviews a report and moves on; we tell you what the data says about your whole operation.
QA isn't just catching errors — it's preventing them. We convert recurring rejection reasons into standardized checklist steps and AI rules, enforce template compliance, and track performance metrics so report quality keeps climbing. The result is a falling rework rate and fewer reports bounced back from the carrier.
Consistent report quality starts in the field. Using our scorecard data, we surface the specific issues driving each consultant's rejections and feed that back through coaching and training, so the same mistakes don't repeat across your inspector network — regardless of its size.
The same QA discipline extends to claims workflows — organizing report files, accelerating timelines, providing decision support, and coordinating across teams so claims and underwriting work from one clean, verified record.
Our experienced team supports policy administration, claims processing, underwriting assistance, data management, and other back-office functions, helping insurance organizations streamline operations and focus on strategic growth.
| Internal Hire | US Contractor | Offshore BPO | Boost USA | |
|---|---|---|---|---|
| Loss control expertise | Varies | Strong | Generalist / multi-vertical | Former LCR, 5+ yrs, US + offshore |
| Consistency | Single reviewer | One person; person-dependent | Variable | Expertise encoded in AI rules, applied to every report |
| Capacity & turnaround | Fixed; idle on low volume | Can't scale or work 24/7 | 24/7 | 24/7; flexes with volume |
| Performance scorecarding | Rare | No | Limited | Consultant + program scorecards |
| Cost | Highest (salary + overhead) | High hourly | Low | 50–60% less than in-house |
The expertise of a former loss control professional — made consistent, always-on, and measurable — at half the cost of doing it in-house.
Loss control reports QA is a structured review of each inspection report before it's finalized — checking data accuracy, completeness, photo and measurement support, recommendation classification, and compliance — so underwriters receive clean, decision-ready reports and re-inspections are avoided.
An internal hire is a fixed cost that sits idle when volume dips, and a contractor's expertise lives in one person who can't scale or work around the clock. Our reviewers are former loss control professionals whose judgment is also built into an AI verification layer, so that expertise is applied consistently to every report, 24/7, at 50–60% less than an internal hire.
No. The AI is a verification layer built on rules and examples created by our former loss control experts. It installs on top of LC360 or your own system and flags issues the moment a report is submitted; a human reviewer then confirms the call. The system catches what a tired reviewer misses, and the expert catches what rules can't judge.
We provide scorecards on both sides of the report: program- and client-level QA trends, and individual loss control consultant performance — which inspectors drive which errors and whether quality is improving — so you can fix the source of recurring rejections, not just the symptom.
Yes. Our QA team and AI layer operate inside your current platform, such as LC360, or your own system. There's no new software for your team to adopt; we review and document reports where your work already lives.
Whether you need an extra review layer on a handful of complex reports or full QA coverage across your entire inspection volume, we deliver expert insurance outsourcing services that raise report quality and lower your cost per report.
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