Boost USA tracks every inspection recommendation from issuance to documented, verified closure — helping underwriters write more profitable risks with faster, more informed decisions based on confirmed risk conditions rather than assumptions.
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Loss control inspections do exactly what they are designed to do — they surface hazards and produce recommendations. Then, for most MGAs and carriers, the process breaks. Recommendations get issued but are never tracked to resolution. Follow-ups slip. Documentation scatters across inboxes, spreadsheets, and shared drives. By renewal, no one can say with confidence whether the original hazard still exists.
Boost USA's recommendation management services close that loop. As part of our loss control and insurance BPO offering, we track every recommendation from the moment an inspection is complete through to documented, verified closure — so your underwriters make decisions on confirmed risk conditions instead of assumptions.
An inspector flags a faulty electrical panel or an unguarded machine press. The report is delivered to the policyholder. A reminder goes out. Thirty days pass, then sixty. No clear followup occurs and no documentation is tracked. Months later, a preventable hazard becomes a costly claim.
This is not a rare scenario — it is a persistent pattern across the industry. Identifying a hazard does not eliminate it. If the policyholder never implements the fix, the hazard stays exactly where it was, and the inspection becomes a record of risk rather than a tool for reducing it. That gap, the space between identifying a risk and resolving it, is where preventable claims live and where loss ratios quietly deteriorate.
When recommendation tracking is weak, the costs rarely show up as a single line item. They surface gradually: recommendations get lost in email threads, managers lose visibility into what is open or overdue, audit retrieval turns into a days-long scramble, and unresolved hazards convert into claims. Each of these is an underwriting consequence , not an administrative inconvenience.
Manual tracking works only at low volume. A team managing 50 recommendations can probably keep a spreadsheet honest. A portfolio with hundreds or thousands of active recommendations cannot — each one carries multiple communications, status updates, and reminder cycles across a 30-to-90-day window, adding up to thousands of discrete tasks every quarter. Similar to how claims management services help insurers efficiently manage large volumes of claims-related activities, forwardthinking MGAs and carriers separate the administrative management of recommendations from the technical work of underwriting, so their underwriters can focus on the work only they can do. That is the work Boost USA takes on.
Boost USA is purpose-built for insurance operations — serving insurers, MGAs and MGUs, agencies, claims administrators, risk management firms , and loss control companies, including ARCO member reporting companies .
We work inside the systems you already use, with extensive LC360 experience , and we support ARCO, TMPAA, and NAMIC member organizations across the country.Talk with Boost USA about your current recommendation lifecycle. In a focused 30-minute conversation, we will map your existing process, identify where the loop is open, and show you exactly how BoostRM closes it. One of our insurance operations experts will reach out within one business day.
Recommendation management is the process of tracking, communicating, and following up on the safety and risk recommendations issued in loss control inspection reports. It runs from the moment a recommendation is issued through to documented, verified closure. Done well, it ensures hazards identified during inspection are actually corrected — turning inspection findings into reduced risk rather than just a record of risk.
Manual tracking works at low volume but collapses past roughly 50 active recommendations. At portfolio scale, each recommendation carries multiple communications, reminders, and documentation reviews across a 30-to-90-day window — thousands of discrete tasks each quarter. Outsourcing to Boost USA separates this administrative load from your underwriters, so the highest-risk items stop slipping through the cracks and your internal team focuses on underwriting and risk selection.
BoostRM centralizes every recommendation in a customizable dashboard, logs all client correspondence and critical dates, sends automated reminders at 30 and 45 days, and escalates overdue items automatically. Threaded documentation keeps evidence grouped against each recommendation, exception reports surface what needs attention now, and verified closure confirms corrective action before any item is marked resolved. The system is built to handle high-volume portfolios.
BoostRM sends automated reminders at defined intervals and, when deadlines pass without a response, escalates the item automatically rather than relying on someone to remember to follow up. Overdue and non-responsive accounts surface in exception reports, so loss control managers can act on patterns of non-compliance before they become claims.
It can. Every unresolved recommendation in a book represents a hazard that was identified but never corrected — a candidate for a preventable claim. By driving recommendations to verified closure and making renewal decisions on confirmed conditions instead of assumptions, carriers and MGAs reduce preventable losses and strengthen risk selection over time.
Yes. Boost USA has extensive LC360 experience and works inside the loss control, policy administration, and claims platforms you already use. We support ARCO, TMPAA, and NAMIC member organizations, and operate under SOC 2 Type 2 and ISO 27001 certifications with annual third-party penetration testing.
in 30 minutes.
Talk with Boost USA about your current recommendation lifecycle. We'll map your existing process, identify where the loop is open, and show you exactly how BoostRM closes it. An insurance operations expert will reach out within one business day.
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We’re currently serving these specific markets with active inspection opportunities
Statewide coverage across Vermont
Greater Chattanooga metropolitan area
San Jose and surrounding Silicon Valley
Salt Lake City metropolitan region
Tucson and surrounding areas
Complete Long Island coverage
