AI QA AGENT · LOSS CONTROL & PROPERTY INSPECTIONS

A missed detail changes how the risk gets priced.

The Boost AI QA Agent reads every inspection form and photo, flags missed or misreported damage, and a human confirms every flag before the file reaches underwriting. Run it as a managed service, or license it for your own QA team.

Inspection #LC-4471
1 exception
roof
roof #123
roof
roof #124
Year built 1998
Roof type Composite
Roof cond. No damage Hail damage
!
Sq. footage 12,400
AI flagged Expert confirmed Photo shows visible damage Corrected & Verified

99.4%

QA accuracy, reviewed files

AI + Human

Every flag expert-verified

Security

SOC 2 Type 2 and ISO 27001 certified

Integrations

Runs inside your stack

The stakes

Underwriters can only price the risk they can see.

When a report reaches underwriting with damage missed or a field that contradicts the photo, the account gets priced on the wrong picture and re-inspections, rework, and rejections follow. At real inspection volume, no manual reviewer can read every photo against every form, every time. That's the gap the agent closes.

TWO WAYS TO USE IT

Let us run your QA — or put the agent in your team's hands.

The same detection engine, the same human-in-the-loop discipline. You choose who runs it.

• MANAGED QA SERVICE

We run QA for you

Our former loss-control experts run the agent on your reports and return clean, underwriter-ready files — no headcount to add, no software for your team to learn.

  • QA is faster and more accurate.
  • 24/7 turnaround that flexes with your inspection volume.
  • 50–60% less than the cost of an internal QA hire.
  • Program and inspector-level scorecards on every report.
BEST FOR

Carriers, MGAs & LC firms who want QA off their plate.

Book a service demo →
• LICENSE THE AI QA AGENT

Put it in your team's hands

Deploy the agent inside your own environment so your QA staff reviews faster and catches more — the agent handles the first pass, your reviewers make every call.

  • Your reviewers move faster.
  • Same detection engine, running in your stack and your workflow.
  • Scale QA without adding reviewers as volume grows.
  • Your rules, your environment, full audit trail on every correction.
BEST FOR

Teams keeping QA in-house who want to scale it.

Talk to us about licensing →
Not sure which fits? Start with a demo — we'll map it to your volume, stack, and team.
FULL QA STACK

A Full QA Stack For Loss Control Operations.

01

Report Review & Verification

Every loss control report passes a pre-submission check before it's finalized. Our AI layer flags missing data, inconsistent measurements, and unsupported or misclassified recommendations the moment a report is submitted — then a former-LCR reviewer confirms the call. It's a two-step verification a single reviewer can't replicate: the system catches what fatigue misses, and the expert catches what rules can't judge. Reports are scored against your standards so quality is measurable, not subjective.

02

Performance Scorecarding

This is where outsourced QA pays for itself twice. Beyond keeping documentation organized, traceable, and audit-ready, we give you scorecards on both sides of the report: program- and client-level QA trends, and individual loss control consultant performance — which inspectors drive which errors, and whether quality is improving over time. That lets you fix the source of recurring rejections, not just the symptom. A contractor reviews a report and moves on; we tell you what the data says about your whole operation.

03

Process Optimization & Error Reduction

QA isn't just catching errors — it's preventing them. We convert recurring rejection reasons into standardized checklist steps and AI rules, enforce template compliance, and track performance metrics so report quality keeps climbing. The result is a falling rework rate and fewer reports bounced back from the carrier.

04

Inspector Performance & Quality Training

Consistent report quality starts in the field. Using our scorecard data, we surface the specific issues driving each consultant's rejections and feed that back through coaching and training, so the same mistakes don't repeat across your inspector network — regardless of its size.

05

Claims Processing Support

The same QA discipline extends to claims workflows — organizing report files, accelerating timelines, providing decision support, and coordinating across teams so claims and underwriting work from one clean, verified record.

Whether you need an extra review layer on a handful of complex reports or full QA coverage across your entire inspection volume, insurance outsourcing services that raise report quality and lower your cost per report. It's one part of a complete approach to outsourcing back office services for insurers, MGAs, and loss control companies.
WHAT THE AGENT DOES

How the agent reads a file.

Applied to your inspection files, the agent acts as a tireless first reviewer, surfacing every gap between what was reported and what the property actually shows.

Missed-damage detection

Reads every photo and flags visible damage the inspector didn't record before the file is submitted.

Misreport detection

When a form answer contradicts the evidence, the inconsistency is surfaced immediately for review.

Photo-to-form cross-check

Every answer is validated against the images and your rules, ensuring the file reflects the real property.

Geotags & locates

Confirms where each photo was taken, tying every piece of evidence to the property.

Applies your rules

Each client's inspection standards are automatically applied to every inspection order.

Self-training

Learns from every expert decision, improving continuously as more inspections are processed.

HUMAN-IN-THE-LOOP

The AI flags. A human confirms.

Accuracy is never left to AI alone. The agent makes sure nothing is missed, while a qualified reviewer confirms only real damage, removes false positives and applies judgment no model can.

1

The agent reviews the full file

Reads every form field and photo, then flags gaps and mismatches against your inspection rules.

2

An expert examines each flag

A qualified reviewer confirms, corrects or dismisses every finding using the evidence in view.

3

Only true damage is reported

The finalized inspection reflects the property accurately and is ready for underwriting.

In the managed service, that reviewer is our loss-control expert. On a license, it's your own QA staff — the agent simply makes them faster.
THE OUTCOME

Accurate files, built for underwriting.

No missed damage

The agent catches what a manual pass overlooks.

No false positives reach underwriting

Experts filter every flag before it lands.

Conditions reported exactly as they are

The file matches the property, photo for photo.

Accuracy that compounds

The system sharpens as it learns your rules.

Rules matched to each client

Your standards, applied to every order.

A clear audit trail

Every correction logged, in your environment.

THE COMPARISON

Why the managed service beats the alternatives.

The expertise of a former loss control professional, made consistent, always-on and measurable.

Internal Hire US Contractor Offshore BPO Boost USA
Loss control expertise Varies Strong Generalist Former LCR, 5+ yrs
Consistency Single reviewer Person-dependent Variable Encoded in AI rules
Capacity & turnaround Fixed; idle on low volume Can't scale or run 24/7 24/7 24/7; flexes with volume
Performance scorecards Rare No Limited Consultant + Program
Cost Highest High hourly Low 50–60% less than in-house
FITS YOUR STACK

Runs inside the workflow you already use.

The agent integrates with LC360 and major loss control, policy and claims platforms in your own environment, with the audit trail you expect. Nothing new for your team to adopt.

SOC 2 Type 2
ISO 27001
Full audit trail
Your environment
LC360 INTEGRATED
Major LC platforms INTEGRATED
Policy & claims systems INTEGRATED
10 survey templates CONFIGURED
Go-live 2–4 WEEKS
FAQ

Frequently Asked Questions

The Boost AI QA Agent is an AI-powered quality-assurance layer for loss control and property inspection reports. It reads every inspection form and photo, flags missed or misreported damage and rule violations, and a qualified loss-control reviewer verifies each finding before the file is finalized. You can have our team run it for you as a managed service, or license it to run inside your own operation.

No. The agent handles the exhaustive first pass so nothing is missed, and a qualified reviewer confirms every flag so only true damage is reported. Accuracy comes from the two working together, not from AI alone.

Accuracy is measured on the final, underwriter-ready file rather than on AI alone. Our QA process delivers 99.4% accuracy through AI-assisted review plus expert QC validation. This is an internal operational benchmark based on completed, human-reviewed files, and it can vary by portfolio and survey type.

Incorrect flags are filtered out before they reach underwriting. The agent is designed to over-surface rather than miss issues, so some flags are expected not to hold up. A reviewer checks each flag against the photo and form evidence and dismisses anything that is not a legitimate finding, so false positives never reach the final file.

No. The agent only proposes answers on a whitelist of fields approved for each survey template, and anything outside that list is never touched. Every proposal is presented with its supporting evidence for a reviewer to accept, correct, or reject.

We support personal-lines and commercial property inspections across the loss control lifecycle. Ten configured templates are in use today, including standard property, renewal, multi-building, habitational, condo, abbreviated, and exterior-only. New templates are onboarded per client, with each client's rules built into the configuration.

Yes. The agent runs inside your current platform, such as LC360, or your own system, and integrates with major loss control, policy, and claims platforms. There is no new software for your team to adopt.

Yes. Work is performed in your environment under SOC 2 Type 2 and ISO 27001 certified operations, with a full audit trail on every correction.

You get scorecards on both sides of the report. Program- and client-level QA trends show whether quality is improving, and consultant-level reporting shows which inspectors drive which errors. This lets you fix the source of recurring rejections rather than just the symptoms.

Most engagements go live within 2 to 4 weeks. We configure your survey templates and rules, run a calibration period against your files, then move to full volume with QC review in place from day one.

CONTACT

See what the AI QA Agent does with your files.

Tell us about your inspection volume and client rules. We'll show you exactly where the agent catches missed and misreported damage — and help you decide whether to run it as a managed service or license it for your team.

    We'll respond within one business day.